Shipping & Returns

General

You will be kept up-to-date on the status of your order at all times (via email). To check on the current status of your order please click here.

Shipping at EDAndMore is always FREE - there are no hidden charges or taxes. The price you see is the price you will pay.

Your order will be dispatched within 72 hours of receipt. The order will be shipped in a plain package, with no declarations. It is the customers’ responsibility to ensure compliance with any customs formalities or similar in your country of residence. Experience has shown that delivery is normally within 10-14 working days from the time of shipment, however some destinations may take up to 28 days due to local infrastructure.

Please contact Customer Service if the package has not been delivered within 21 working days.

Shipping Alternatives

1st Class Airmail
Delivery can be to any valid address (residential or PO Box). There is no charge for this service.

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Registered Airmail
To ensure a degree of security. Requires the customer to sign for package. There is no charge for this service.

Returns

For health and safety reasons, we cannot accept returns. If your order was damaged during shipping, please return the goods, for prompt replacement or a refund. For further information, please contact us.

Existing Transaction Enquiries

Please Note: If you have any queries regarding your transaction, please contact us immediately so it may be rectified accordingly. Your transaction will be processed in USD dollars.